{
    "Support": "支持",
    "Support tickets": "支持工单",
    "Manage user-submitted support tickets.": "管理用户提交的支持工单。",
    "Your support tickets and conversations with our team.": "您的支持工单及与我们团队的沟通记录。",
    "Tell us what is happening and we will get back to you.": "请告知您遇到的问题，我们将尽快与您联系。",
    "New ticket": "新工单",
    "Submit ticket": "提交工单",
    "Submitting…": "提交中…",
    "Subject": "主题",
    "Describe the issue": "描述问题",
    "Project (optional)": "项目（可选）",
    "No project": "无项目",
    "Open ticket limit reached": "已达到未结工单上限",
    "Open ticket limit reached.": "已达到未结工单上限。",
    "Upgrade your plan to file support tickets.": "升级您的套餐以提交支持工单。",
    "No tickets yet.": "暂无工单。",
    "No tickets match these filters.": "没有符合这些筛选条件的工单。",
    "No messages yet.": "暂无消息。",
    "Deleted user": "已删除用户",
    "All": "全部",
    "Open": "待处理",
    "Pending": "等待中",
    "Closed": "已关闭",
    "Awaiting you": "等待您回复",
    "All statuses": "全部状态",
    "Any assignee": "任意负责人",
    "Assigned to me": "分配给我",
    "Unassigned": "未分配",
    "Search reference, subject, email, body…": "搜索编号、主题、邮箱、内容…",
    "Ref": "编号",
    "User": "用户",
    "Status": "状态",
    "Assignee": "负责人",
    "Activity": "动态",
    "Reopen": "重新开启",
    "Close": "关闭",
    "Plan": "套餐",
    "Tickets": "工单",
    "Project": "项目",
    "Attach files": "附加文件",
    "Remove": "移除",
    ":file exceeds :size MB": ":file 超过 :size MB",
    "Failed to send.": "发送失败。",
    "Reply to reopen this ticket.": "回复即可重新开启此工单。",
    "This ticket is closed. Reply to reopen it.": "此工单已关闭。回复即可重新开启。",
    "You cannot reply to this ticket.": "您无法回复此工单。",
    "Write your reply…": "填写您的回复…",
    "Write your reply… add any new details, screenshots, or logs.": "填写您的回复…如有新的详情、截图或日志，请一并附上。",
    "Brief summary of your issue": "问题简要描述",
    "Tell us what happened, what you tried, and what you expected. Steps to reproduce help us fix things faster.": "请告诉我们发生了什么、您尝试了哪些操作以及预期的结果。提供复现步骤有助于我们更快地解决问题。",
    "Back": "返回",
    "New reply on your ticket": "您的工单有新回复",
    "User replied to a ticket": "用户回复了工单",
    "This ticket is closed. Sending a reply will reopen it.": "此工单已关闭。发送回复将重新开启它。",
    "Bold": "加粗",
    "Italic": "斜体",
    "Strikethrough": "删除线",
    "Heading": "标题",
    "Bullet list": "无序列表",
    "Numbered list": "有序列表",
    "Quote": "引用",
    "Code block": "代码块",
    "Link": "链接",
    "Insert link": "插入链接",
    "Paste or type the URL to link to.": "粘贴或输入要链接的 URL。",
    "URL": "URL",
    "Apply": "应用",
    "Remove link": "移除链接",
    "Send reply": "发送回复",
    "Sending…": "发送中…",
    ":count of :limit open tickets used.": "已使用 :count / :limit 个未结工单。",
    "Support tickets are not enabled on your plan.": "您的套餐未启用支持工单。",
    "You do not own this project.": "您不是该项目的所有者。",
    "Allow plan users to submit support tickets.": "允许套餐用户提交支持工单。",
    "Support Tickets": "支持工单",
    "Enable support tickets": "启用支持工单",
    "Max open tickets per user": "每用户最大未结工单数",
    "Unlimited": "不限",
    "Leave blank for unlimited.": "留空表示不限。"
}